Asking for help

Who you can talk to if you're worried about your safety

Young people can feel unsafe and worried for all sorts of reasons.

Talk to someone who can help you. Use the link at the bottom of this page.

The Early Help service

You may have concerns about your child or concerns may be brought to your attention by some-one working with your child. This might include teachers, nursery staff or your health visitor.

Early Help practitioners will work with you to address these concerns. If more support is needed the people working with you and your child can make a request for involvement from those staff within Early Help. Your consent is usually required to request our involvement.

Contact Early Help on 020 7525 2714 or email at


The Local Authority Designated Officer (LADO) works within Children’s Services and provides advice and guidance to employers, organisations and other individuals who have concerns about the behaviours of an adult who works with children and young people.

Contact the Children's Services duty child protection coordinator (LADO) on 020 7525 3297 for advice.


The Multi-Agency Safeguarding Hub (MASH) brings together a team of multi disciplinary professionals from partner agencies into the same room to deal with all safeguarding concerns, where someone is concerned about the safety or well being of a child.

The MASH Leaflet for Professionals provides an overview of MASH and can be downloaded here.

Southwark Safeguarding Children Board (SSCB)

Southwark safeguarding children board oversees work in Southwark to keep children and young people safe from harm. The board does not provide direct services but has a statutory duty to make sure services are effective and work together.

Contact us at

Working or volunteering with young people

These links offer information for managers & workers in organisations working with children & young people.

More useful contacts

NSPCC Child Protection Helpline
24-hour freephone service for adults, children or young people for advice or to give details about a child who may be at risk.
Tel: 0808 800 5000

24-hour freephone for children and young people who need advice
Tel: 0800 1111

MindEd for Families
Online advice and support you can trust
Is your child in crisis? Are you worried about them? Perhaps you just want some parenting tips. This site will help you understand and support your child.

Family Lives
A freephone advice line for parents.
Tel: 0808 800 2222